Shalana Jordan describes how she calmly and kindly approaches telling her doctor when an aspect of her treatment isn’t good enough.
Transcript
I think this is something a lot of people deal with because sometimes doctors do blow you off. Sometimes something doesn’t seem as serious to them because they see patients all day, every day.
So it’s just about having a clear and calm conversation. But you’re not trying to be confrontational, you’re not trying to be angry. You just want to talk to them about it. And I feel like if that’s a problem for someone, then you also have the option to write it down. Write down your thoughts so you know you’re communicating everything you want to say. And you can send that in the patient portal, send it in an email, send it to the nurse, or read that in a doctor’s appointment.